Clear step-by-step guides for residents and new immigrants — documents, health, education, transport and more.
A step-by-step guide to booking at your health fund clinic (kupat holim): Clalit, Maccabi, Meuhedet. How to register with a family doctor, what documents you'll need, and how to book online or by phone. A dedicated section covers what to do if you have just made aliyah.
Where to pay your arnona, how to submit a request for municipal maintenance, and who to call about trash collection and road repairs. Addresses and opening hours for city hall offices, the online municipal services portal, and the info-center hotline.
An educational map of the city: which schools operate in each neighborhood, how to enroll your child in kindergarten (ganonot) and school, registration deadlines, and required documents. An overview of after-school clubs and activities — sports, music, and the arts.
City bus routes, schedules, and mobile apps for buying tickets. Paid and free parking in the city center and near the beaches. Blue and green parking zones, fines for violations, and the Nesherot–Ashkelon train schedule.
How to read your arnona bill, payment deadlines, and discounts for senior citizens and low-income residents. Pay online through the municipal portal. Utility payments: how to pay for electricity (Hevra Hashmal), water (Mesilot), and internet. Late payment fines and how to contest them.
First steps in Ashkelon for new immigrants: absorption centers, government benefits (sal klita), and Hebrew language courses (ulpan). The employment bureau, city job fairs, and foreign diploma recognition. Volunteer and community organizations assisting Russian-speaking residents.